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FREQUENTLY ASKED QUESTIONS

What exactly happens after ordering?

After order placement and inventory adjustments take place, the order goes to the warehouse or to the facility that sends the order to the customer. Here’s a high-level view of how this typically works: A warehouse employee gets the order and performs a process known as pick, pack and ship.

How long will delivery take?

Most courier companies take 1-3 business days to deliver domestic shipments and 3-7 days to deliver internationally. Each courier company offers multiple services with different delivery times including standard and urgent options.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Which payment methods are accepted in the Online Shop?
  • Mobile  (PayPal, Zelle ,Apple Pay, Google Pay)
  • Crypto Currency
  • Bank transfers
  • Virtual cards and currency.
  • Coupons and store gift cards.
What are the delivery charges for orders from the Online Shop?

Delivered costs for a product or service refer to the total unit cost of a product or commodity delivered to a certain market, city or customer. It is normally composed of all associated transport costs and the unit cost of production.

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